Looking for support? Our team are on hand to answer any questions you may have.

Need help with your order or more information about our products? Fill out the form with your order number and contact details and our team will get back to you within 24 hours.

Terms & Conditions

Privacy Statement

CCPA & GDPR

Ekster | Customer Support

Ekster - better gear for life on the move. Our Support team are available 7:00-21:00 EST/PST, Monday-Friday. Contact us via our chat service and our team will get back to you...

Ekster® | Customer Support

How long will it take to receive my order? 
How much does shipping cost? What payment methods do you offer?

Shipping and Delivery

How to track your order? What to do if you are missing an item or received an incorrect or damaged item?

Orders

Learn more about Ekster's engraving program.

Wallet Engraving

Questions about our Warranty Policy and instructions on how to make a Warranty Claim.

Warranty

Everything related to our discounts and promo codes :)

Discounts & Promo Codes

Join our ekster+ loyalty program! How to create an account, how to earn points and redeem them.

ekster+ Loyalty Program

Can I reach you by phone? Press inquiries, corporate sales. All information can be found here.

Other

Terms and conditions, privacy statement, CCPA and GDPR